Bill Williams (IT): Support Site
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By Installation difficulties
David G Edit MessageUploaded - 1 Nov 2002 02:06

I have been trying to help my wife to use your toolkit, specifically FILM4 template. The various templates were put into C:\Program Files\M'Soft Office\Templates\Scripts , Scripts being a file created for this purpose. On clicking File, New, More Word Templates we only get the normally available tabbed templates available in Word within Office 97.

The same thing happens if the new folder is put as a subfolder of folder 1003 which is itself a subfolder of Templates. We also got the same result by putting your Templates directly into the Templates folder.

On clicking Tools, Templates & Add-Ins then Add it is possible to navigate to the new folder and the various templates. These can then be put into the Global Templates &
Add-Ins. Checking Film4 produces a new tool bar but we don't get any small dialogue boxes, only a blank sheet. Clicking on the T on the new tool bar brings up BillWill's Script Templates but typing something in and then clicking OK produces the error message 'This bookmark does not exist'.

Most people wishing to write this sort of script will probably have very little knowledge of computers. I have a little but I am stuck so I guess many more of your 'would be ' users will also give up.

Please can you help?

This may also help you to ensure more people use your work by modifying your instructions and possibly also the templates themselves.
Thank you in advance for any help you are able to give.

David G

Bill Williams


Edit MessageUploaded - 1 Nov 2002 02:10

Dear David,

Unfortunately there are many different ways of setting up Office 95,97,98,2000,XP so getting universal instructions correct is very difficult.

It is important to find out where your system is configured to look for templates. It should be apparent in Tools...Options...File locations...User
Templates but I've seen cases where that isn't right for some reason. Before
installing the toolkit, check that the File...New mechanism is working properly in your copy of Word. When you do File...New you should see a selection of possible templates in tabbed categories General, Letters & Faxes etc.

Try doing a Search or Find from the START button, looking for files called *.DOT
this will tell you where the rest of the templates are (usually). When you have found the folder create a sub-folder called scripts and copy the .DOT files from the Scriptwriters Toolkit into it.

Be sure to Unzip the downloaded file into a convenient temporary folder before copying the templates by Drag and Drop as .DOT files into a folder called Scripts within the main user templates folder.

Then File....New... should work.

I've just looked at Word 97 on my notebook computer & at first it would not show templates other than a blank document after File New... Then I noticed it was a folder called ZooBeeDoo which is weird & might have been caused by a virus. Resetting
Tools...Options...File locations...User Templates to C:\Program Files\Microsoft Office\Templates made it work correctly again.

You said:
>Scripts being a file created for this purpose
But it needs to be a FOLDER not a FILE.

>On clicking File, New, More Word Templates
I don't have "More Word Templates" on my Word 97, so I'm not sure how you got that.

I don't think you should need to use Tools...Templates...Add-Ins, which are
facilities to do particularly complicated things.

>The "Bookmark does not exist" message can only normally arise if the first page (Page 0) is modified without using the dialog boxes. Since you did something unusual with Tools Templates Add-ins, I think the error message there is a red herring.

========

If you can't get them to install in the normal Word 97 method, you can try making them into Workgroup Templates (normally used by local networks) by following the instructions in "Windows 2000.doc"

Bill

Bill Williams


Edit MessageUploaded - 1 Nov 2002 02:18

I think I have worked out how you got the "Bookmark does not exist" error message.

A template consists of two parts, the visible text & tables etc and the invisible macros, keystroke definitions, styles and toolbars etc.

Bookmarks are included in the visible part.

By using Tools Templates etc I think you did an Attach, which attached the Film4 template to the Blank page document that you had already opened.

Attach only connects the invisible part of the Film4 template to your document, so it remained blank and has no bookmarks in it. However the styles & menues & toolbars did appear, but of course once you clicked the T for title, the corresponding macro could not find the relevant bookmark.


All this is interesting perhaps as a diagnosis, but all it means as far as you are concerned is that using Tools...Templates is not a viable way of installing the templates.


Bill

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